You deserve a life of luxury

Policies

Wig Options

  • What are custom wigs?

Custom wigs are made to order. This type of wig is custom made for each individual customer. Head measurements are needed for custom wigs! Custom units can be designed here at the provided link. Custom Wig Order Form We are now using a detailed form for custom units to ensure accuracy! 

Head Measurement Chart
  • What are ready to ship wigs?

Ready to ship wigs are ready to wear wigs. They are already customized, styled and ready to ship the same day. These wigs will not be altered in any way.

Shipping

  • Ready to ship units will be shipped within 3-4 business days.
  • Custom units take 7-14 business days to process and 3-4 days to ship. 

  • Bundles, Closures, and Frontals will take up to 2 days processing time and 3-4 day shipping depending on time and date ordered. Orders after 6pm will be processed the next day. Please note holidays may vary. 

Return Policy

  • Unfortunately, we do not do any refunds or returns, due to the fact that everything is final sale, However if a customer has a unit that has a sizing issue, that customer can email us at diamond.luxurylaces@yahoo.com and we will be able to resize the unit!

 

  • Please note that we are a small business working hard around the clock to ensure the best service and products to our customers, EVERYTHING is final sale, we DO NOT offer refunds. We will only offer exchanges for any unsatisfactory orders. Please contact us in this case! 

Thank you!